UKSFA UK privacy and fair processing notice
Last Revised: 20 Aug 2025
1. Introduction
The UK Sustainable Flooring Alliance (“UKSFA”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, the Data (Use and Access) Act 2025, and other applicable data protection legislation.
This Privacy Policy explains how we collect, use, and safeguard any personal data you provide to us or that we obtain through our interactions with you.
2. Who we are
UKSFA is a membership organisation dedicated to promoting sustainability in the flooring industry. Our contact details are:
Email: info@uk-sfa.com
Address: Charter Buildings, 9 Ashton Lane, Sale, Cheshire, M33 6WT
Data Protection Officer: Cathie Clarke, CEO
3. The personal data we collect
We collect personal data to provide our services, manage membership, comply with legal obligations, and communicate with you. This may include:
Contact details (name, address, phone, email)
Professional information (job title, employer, qualifications)
Payment and financial details (for membership fees or services)
Communications and preferences (including marketing consents)
Records of interactions and enquiries
Special category data (only with explicit consent or lawful basis, e.g., diversity monitoring)
4. How we collect your data
Your personal data may be collected through:
Membership application forms, websites, and events
Email communication and phone calls
Third-party sources such as public registers or other business contacts (with your consent or legitimate interest)
5. How we use your personal data
We process personal data for the following purposes, based on lawful grounds such as contract performance, legal compliance, legitimate interests, or your consent:
Managing membership and providing member services
Processing payments and fulfilling contractual obligations
Communicating updates, services, events, and marketing (where consented)
Complying with legal and regulatory obligations
Conducting research and surveys to improve our services
Safeguarding our rights, property, and members
6. Sharing your data
We do not sell your personal data. We may share data:
With trusted service providers who support our operations and comply with applicable data protection laws
To comply with legal obligations, regulatory requests, or to protect rights, property or safety
With affiliates or partners where you have consented, or where there is another lawful basis for doing so
For the purpose of facilitating introductions in response to service enquiries (for example, through our reuse network). Any such introduction will only be made with the prior consent of all relevant parties
7. International transfers
In some circumstances, the organisations we work with may process your data outside the UK or European Economic Area (EEA). Where this happens, we take appropriate steps to ensure your information remains protected. This may include relying on countries that are officially recognised as providing adequate data protection, or putting contractual safeguards in place to ensure your data is handled securely and in line with UK data protection standards.
8. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with legal, regulatory or contractual requirements. Retention periods are kept under regular review.
Where personal data is held in connection with membership, we review this information on an annual basis at the point of membership renewal. At that time, we ask members to confirm that their details remain accurate and up to date, and we update or remove information where appropriate.
9. Your rights
Under UK GDPR you have rights, including:
To access your personal data and receive a copy
To rectify any inaccurate or incomplete data
To erase your data (subject to legal exceptions)
To restrict or object to processing where applicable
To data portability (receive your data in a usable format)
To withdraw consent where processing is based on consent
To lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are violated
To exercise these rights, please contact our Data Protection Officer at Cathie Clarke
10. Cookies and automated processing
Our website uses cookies necessary for functionality and analytics. We do not use automated decision-making or profiling that significantly affects you. For details on cookies, please see our Cookie Policy below.
11. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and accidental loss, destruction, or damage.
12. Changes to this policy
We may update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. We encourage you to review this policy regularly.
13. Contact us
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Data Protection Officer
UK Sustainable Flooring Alliance
Email: info@uk-sfa.com
Phone: 0161 440 8325
Cookie Policy
Last updated: August 2025
1. What are cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites function properly, remember your preferences, and provide analytics about how visitors use the site.
2. How we use cookies
Our website uses the following categories of cookies:
Strictly necessary cookies: Essential for basic website functions (e.g., security, page navigation). These cannot be disabled as the site would not work properly.
Performance and analytics cookies: Collect information, anonymously, about how visitors use our site (pages visited, time spent). This helps us improve the site experience.
Functional cookies: Remember choices you make on our site like language preferences.
3. Managing and controlling cookies
You have the right to decide whether to accept or reject cookies (except strictly necessary ones). Most browsers allow you to:
Block or delete cookies through settings or preferences
Set preferences for individual websites
Use privacy modes or extensions to control cookies
Please note that blocking cookies may affect how our site functions and limit some features.
4. Third-party cookies
We may allow trusted third parties to place cookies on our site for analytics or marketing purposes. We do not control how these third parties use your data — please review their privacy policies for more information.
5. Consent
On your first visit, you will be asked to consent to the use of non-essential cookies. You can change or withdraw this consent at any time via the cookie banner or by adjusting your browser settings.
6. Changes to this Cookie Policy
We may update this policy from time to time to reflect changes in regulations or how we use cookies. Please review it periodically.
7. Contact us
If you have any questions or concerns about our use of cookies, please contact:
Data Protection Officer
UK Sustainable Flooring Alliance
Email: info@uk-sfa.com
Phone: 0161 440 8325
